BV Communications is here to help customers reach a satisfactory resolution to complaints.

To file a complaint, please email or call toll-fee at 1-877-990-2919.


Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.

To learn more about CCTS, you may visit its website at or call toll-free at 1-888-221-1687.

dispute ombudsman





The Canadian Radio-television and Telecommunications Commission (CRTC) CRTC is a public organization in Canada with mandate as a regulatory agency for broadcasting and telecommunications. It was created in 1976 when it took over responsibility for regulating telecommunication carriers.

To learn more about CRTC, you may visit its website at or call toll-free at 1-877-249-CRTC.


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