WHAT IS 3CX PHONE SYSTEM?
3CX is a software-based, open-standards IP PBX that offers advanced Unified Communications features, out of the box. It allows companies to easily manage and maintain their telephone system in-house, while also providing the ability to work remotely. It includes features such as voicemail, call forwarding, auto-attendant, conferencing, and call recording. It is available for Windows, Linux, and on-premise or cloud deployment, and can be integrated with popular CRM systems. It can also be used with a wide range of IP phones and soft phones, as well as with mobile apps for iOS and Android devices. This allows for maximum flexibility in terms of how the system is deployed and used, which is especially important for businesses with remote workers or multiple locations
complete freedom
You have complete freedom of where to install your feature-packed PBX and which SIP trunks or IP phones to use – saving you thousands per year on your business phone system
no borders
These systems are ideal for companies with offices in various locations geographically. A 3CX PBX provides a complete solution that mimics a physical PBX but at a far lower cost. Companies are able to take advantage of SIP trunking and calling that is cheaper than what they would pay with a traditional phone company.
enterprise-level
3CX is a complete, enterprise-level business phone system that can provide outbound calls in addition to inbound routing. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.
What is 3CX VOIP used for?
3CX is a software-based phone system that is commonly used by businesses of all sizes to manage their telephone communications. It allows companies to easily manage and maintain their telephone system in-house, while also providing the ability to work remotely.
It includes features such as:
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Voicemail
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Call forwarding
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Auto-attendant
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Conferencing
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Call recording
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Call queues
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Web conferencing
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CRM integration
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Mobile apps for iOS and Android devices
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Call center functionality
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Wallboards
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Disaster recovery
Live Chat & SMS Features:
In addition to its core PBX features, 3CX also includes live chat and SMS functionality, allowing businesses to communicate with customers and clients in multiple ways. The 3CX app is available for both iOS and Android devices, allowing users to make and receive calls, send and receive SMS, and access the full range of PBX features from their mobile device. Additionally, the 3CX softphone is a software-based phone that can be used with a computer or mobile device, allowing users to make and receive calls without the need for a physical phone.
3CX can be used for a variety of different business scenarios, some examples include:
Small and medium-sized businesses (SMBs) can use 3CX to replace their traditional phone system with a more advanced, feature-rich solution that can be easily managed and scaled.
Companies with multiple locations can use 3CX to provide a unified communications solution that connects all employees and allows them to easily communicate with one another.
Remote workers can use 3CX to access the full range of PBX features, even when they're working from home or on the road.​
Call centers can use 3CX to manage inbound and outbound calls, with advanced call center features such as call queues, wallboards, and real-time reporting.
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What are the pricing options?
3CX offers a few different pricing options for its phone system.
1. The first option is a free version, called the "Standard Edition," which includes basic PBX functionality and can support up to 8 simultaneous calls.
2. The next option is the "Pro Edition," which includes additional features such as call queues, web conferencing, and CRM integration. The Pro Edition is available for a one-time purchase price or as an annual subscription. The price for Pro Edition varies based on the number of simultaneous calls supported (starting from 16 up to 1024)
3. The third option is the "Enterprise Edition," which includes additional advanced features such as call center functionality, wallboards, and disaster recovery. The Enterprise Edition is only available as an annual subscription and the price varies based on the number of simultaneous calls supported.
Enterprise Features,
Unified Communications
Another advantage of 3CX is its scalability. The system can support from as low as 8 simultaneous calls to as high as 1024 simultaneous calls. This means that businesses of all sizes can use 3CX to replace their traditional phone system with a more advanced, feature-rich solution that can be easily managed and scaled as the business grows.
BV Communications is a Gold partner certified integrator of 3CX IP Telephone Systems.
Overall, 3CX is a comprehensive and versatile phone system that can be used in a variety of different business scenarios. Its flexibility, scalability, and wide range of supported phones, apps, and soft phones make it an ideal choice for businesses of all sizes. Additionally, the inclusion of live chat and SMS functionality makes it an all-in-one communication solution. With its various pricing options, it can be used by businesses of all sizes, with the ability to expand as the business grows.
Pat De Michele
We have been a client of BV for well over 20 years. That in itself should say how much we value our partnership with them.
They have been nothing but supportive with all our phone needs and even with the migration to our new 3CX system which
has changed our way of working thanks to the in-depth understanding they have of our company needs.
I highly recommend BV not only for the quality service but because they truly understand the whole phone thing…..
Sean Craig
BV Communications really saved us a lot of time and trouble when our traditional lines were down, in less than a day they converted our business to 3CX VOIP services, the switch was seamless, the software works great and we couldn’t be happier with the product as well as the great service we received. I highly recommend BV and the 3CX platform.
Fernando Pinzon, IT Administrator
We are very happy to have chosen BV Communications and 3CX as our VoIP and IP PBX solution. They were by far the best market offering in terms of our needs, features, value and expertise. 3CX is a versatile and user-friendly platform that allows our team to stay connected at all times, anywhere.
BV Communications was the perfect implementation partner thanks to their know-how and exceptional support. We are extremely satisfied with a choice. Highly recommended!